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SystemGuardian for Oracle Service Upgrade

2000/09/11

Overview
This service upgrade introduces major enhancements to SystemGuardian for Oracle monthly reporting. The upgrade will take effect immediately and all subscribers will receive it at no charge.

Enhanced Monthly Reporting
This upgrade replaces the existing monthly report with four new reports that are more readable and easier to navigate. These changes are based on recommendations from a number of subscribers, and we thank them for their contribution. The new reports are:

» Summary - Summaries of problems and events across all databases, and for each database individually.
» Outstanding Problems - Details on problems outstanding at the end of the month.
» Cleared Problems - Details on problems cleared during the month.
» Events - Details on events that occurred during the month.

Customer Involvement
The introduction of these enhancements will not disrupt service in any way, nor will it require any action on the part of our subscribers. We will be sending new versions of last month's reports to existing subscribers for comparison with the old format. If you have any questions or concerns about this upgrade, please contact your account manager or our support group.

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